Whether you are a first-time visitor or returning to Rooli, this guide covers the essential features you need to know.
Before You Start
- Ensure you are 18 years or older. Gamble responsibly.
- Check that online gambling is legal in your jurisdiction.
- Have a valid email address and phone number ready for verification.
- Secure your account with a strong password and enable two-factor authentication (2FA) if available.
- Familiarize yourself with the casino’s bonus terms and wagering requirements before claiming any offer.
- Verify your identity early (KYC) to avoid delays when you request a withdrawal.
Registration
- Go to the casino website. Click the ‘Register’ or ‘Sign Up’ button, usually in the top right corner.
- Fill in the registration form with your personal details: full name, date of birth, address, email, and phone number. Make sure the information matches your ID documents.
- Create a username and a strong password. Use a mix of letters, numbers, and symbols.
- Select your preferred currency and, if applicable, enter a bonus code. Read the terms attached to the bonus first.
- Agree to the terms and conditions and confirm you are of legal age. Click ‘Create Account’ or equivalent.
- Verify your email by clicking the link sent to you. Some casinos also require phone verification.
- Log in to your new account and make your first deposit to start playing.
Wagering Calculation
Understanding how wagering requirements work is crucial for withdrawing bonus winnings.
| Bet | House Edge (Example) | Wagering Contribution | Effective Wagering |
|---|---|---|---|
| Slots | 3% | 100% | €100 |
| Blackjack | 0.5% | 10% | €1,000 |
| Roulette | 2.7% | 20% | €500 |
The wagering requirement is the amount you must bet before you can withdraw bonus winnings. If you receive a €100 bonus with a 35x wagering requirement, the total amount to wager is €100 × 35 = €3,500.
Here is a detailed calculation:
Bonus amount: €100
Wagering requirement: 35x
Total requirement: €3,500
The expected loss for a slot with a 3% house edge and 100% contribution is 0.03 × €3,500 = €105. This means you are likely to lose the bonus and an additional €5 from your own funds.
Consult the casino’s terms to see which games contribute 100% and which contribute less, as games like table games may count 10–20% of the wagering requirement.
Financial Operations
Making deposits and withdrawals at a casino is straightforward when you follow the steps below.
- Deposits: Go to the cashier, choose your payment method, enter the amount, and confirm. Funds are typically available instantly.
- Withdrawals: Select the withdrawal option, choose your desired method, and enter the amount. You may need to complete KYC verification first.
- Processing times: E-wallets usually process within 24 hours, while bank transfers can take 2–5 business days.
- Payment methods commonly offered include Visa, Mastercard, Neteller, Skrill, and bank transfers.
- Check if there are any fees for deposits or withdrawals. Some methods are fee-free, while others may charge a small percentage.
Licence & Player Protection
This casino operates under a licences issued by a recognized regulatory authority. The exact licence type may vary, but typically the operations are governed by the laws of a jurisdiction like Malta or Curacao. This ensures that the games are fair and that your personal and financial information is protected using SSL encryption.
Responsible gambling tools, such as deposit limits, loss limits, and self-exclusion, are available. If you ever feel that your gambling is becoming a problem, these tools can help you stay in control.
Important: If the casino is licensed by Curacao, winnings from this casino may be subject to local income tax in your country, depending on your jurisdiction. We recommend checking with a tax advisor.
Fix It Fast
I forgot my password
Click ‘Forgot Password’ on the login page, enter your email address, and follow the instructions sent to you to reset it.
My withdrawal is pending for more than 3 days
Contact customer support via live chat or email. Make sure you have completed all KYC checks. Withdrawals are typically processed within 24–72 hours after approval.
I’m having trouble verifying my account
Log in and check which documents are required. Upload a clear photo of your ID, proof of address, and proof of payment. If the documents are rejected, contact support for guidance.
The casino game is loading slowly
Clear your browser cache and cookies, disable any VPN, and ensure your internet connection is stable. Try a different browser or use the mobile-optimized site.
I believe my account has been compromised
Contact support immediately to freeze your account. Change your password right away and enable 2FA if available.
Worth Knowing
The VIP program rewards loyal players. Here is a typical structure:
| Level | Points Needed | Rewards |
|---|---|---|
| Silver | 0–1,000 | Birthday bonus |
| Gold | 1,001–5,000 | Weekly cashback |
| Platinum | 5,001–20,000 | Personal account manager |
| Diamond | 20,001+ | Exclusive events and higher limits |
Points are usually earned at a rate of 1 point for every €10 wagered. Higher levels unlock better rewards, including cashback percentages and faster withdrawal times. The program is designed to enhance your experience, so check the cashier or VIP section for your current progress.
Need to Know
How long does a withdrawal take?
E-wallet withdrawals are typically processed within 24 hours, while bank transfers may take 2–5 business days after approval.
What is the minimum deposit?
The minimum deposit amount is usually set between €10 and €20, depending on the payment method you choose.
Are there any fees for depositing or withdrawing?
Deposits are generally free of charge. Withdrawal fees depend on the method; e-wallets are often free, while bank transfers may incur a small fee.
Can I play on my mobile device?
Yes, the casino has a mobile-optimized website and a progressive web app (PWA) that you can launch directly from your browser.
Is my data safe?
The casino uses SSL encryption to protect your data. It follows strict privacy policies and does not share your information with third parties without consent.
What games can I play?
You can enjoy slots, table games like blackjack and roulette, live dealer games, and video poker.
How do I contact support?
You can reach support via live chat, email, or a contact form. Support is available 24/7.
Can I set deposit limits?
Yes, responsible gambling tools allow you to set daily, weekly, or monthly deposit limits in your account settings.
Conclusion
We have covered the essential aspects of playing at a casino, from registration to financial operations. Always read the terms and conditions, understand the wagering requirements, and play responsibly. With this knowledge, you are well-equipped to enjoy your gaming experience.